8 Charlotte Street
Macclesfield
Cheshire
SK11 6JB
richard@iss.gb.com
Registered in England & Wales
No. 03908894
For Expert Advice Call
0870 241 4627
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Returns Policy
Returns Policy
WHAT
can be returned?
All products are returnable IF the product is in the same condition as when
purchased. This includes the product packaging.
WHEN
do items need to be returned by?
No later than 7 days after purchase.
WHERE
do items need to be returned to?
After obtaining a RETURN AUTHORISATION, product can be returned to: ISS, 8 Charlotte Street
Macclesfield, Cheshire SK11 6JB
HOW
do customers return items?
Contact us via email or by phone to obtain a RETURN AUTHORISATION.
SHIPPING
for returns?
Customer is responsible for shipping charges for returns.
CREDIT
for returns?
Your credit card will be refunded once the item is inspected and received LESS
our 20% restock fee.
Product
Packing Materials?
The product’s packing material must be in same condition as when received.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm