Making A Purchase
Making a purchase could not be easier. Just
browse our store and add any items that you wish to buy into the
shopping cart. After you have finished your selection click on Checkout
and you will be asked for a few details that we need to be able to
complete the order. We do not charge for any item until it is ready to
ship. Backordered items are not charged until they are shipped. You may
send your information via phone fax snail mail or over the Internet.
When confirmation of order is received this is to indicate that we
have received your order. It does not indicate that a contract exists
between us. We will indicate acceptance of your order and hence a
contract between us when we send you an invoice. We have included this
term to protect us in the case that a mistake has been made in
pricing we have inadvertently under-priced goods or we are no longer
able to supply a particular product for some reason. In the case of a
change of price we will always contact you first to ensure that the
price is acceptable.
Shipping And Handling
All shipping is carried
out by ourselves or by the manufacturers delivery team Installtion of
our products is carried out by proffesionalsppbDelivery
SchedulebppIndependent Security will deliver all products free of
charge to ground floor location providing there ARE NO STEPSppIf any
steps are in place a charge will be made at time of order.br
Installation of any product will be carried out by proffesionals at a
charge to be confirmed at time of order.
What can be returnedibbr All products are returnable IF the product is in the
same condition as when purchased. This includes the product
packaging.WHEN do items need to be returned byibbr No later than 7
days after purchase.WHERE do items need to be returned toibbr
After obtaining a RETURN AUTHORISATION product can be returned to our office.
How do customers
Contact us via email or by phone to obtain a RETURN
AUTHORISATION SHIPPING for returns. The customer is responsible for
shipping charges for returns. CREDIT for returns Your credit
card will be refunded once the item is inspected and received LESS our
20% restock fee.Product Packing Materials The products
packing material must be in same condition as when received. Your
rights to return goods are protected under the EU Distance Selling
Directive which can be found by clicking on this link here.